Getting started is easy. Simply register as an Accommodation Partner, complete your organisation profile and submit your accommodation listing. Once our team reviews and approves the information, your listing will be published and visible to participants, families, support coordinators and care seekers.
Yes. Accommodation Partners can manage multiple properties, homes, facilities and vacancies from a single dashboard. This is ideal for providers operating across multiple locations or service types.
We offer a range of listing options to suit providers of all sizes. Depending on your membership plan, you may access free listings, featured placements, premium visibility and additional marketing tools. Visit our Pricing page for current packages.
To attract suitable enquiries, we recommend including: * Property description * Accommodation type (SIL, SDA, ILO, Aged Care, etc.) * Accessibility features * Support services available * Photos and virtual tours * Vacancy details * Location information * Funding eligibility * Lifestyle and community features * Provider profile information The more complete your listing, the better the experience for families and support coordinators.
Listings remain active while your account is in good standing and vacancies are available. Providers can update, pause or remove listings at any time through their dashboard.
Absolutely. You can update vacancy status, photos, support information, pricing details, availability and property descriptions whenever needed. Keeping your listing current helps improve visibility and enquiry quality.
When someone submits an enquiry through the platform, you will receive the details directly through your provider dashboard and email notifications. You can then contact the individual or their representative to discuss accommodation suitability, inspections and next steps.
No problem. Simply update the vacancy status in your dashboard to indicate the accommodation is filled, pending or unavailable. This helps maintain accurate listings and provides a better experience for users searching for accommodation.
High-performing listings typically include: * Professional photos * Clear descriptions * Accessibility details * Support services offered * Community and lifestyle information * Accurate vacancy availability * Up-to-date provider information Families and support coordinators are more likely to enquire when they have enough information to assess suitability.
We take quality seriously. Accommodation Partner profiles and listings undergo review before publication. We also encourage providers to keep information current, upload compliance documentation where applicable and maintain accurate vacancy information. These measures help build confidence for participants, families and support coordinators using the platform.